RevNet Third-Party Maintenance
Revolving Networks is dedicated to offering a full-service solution for your hardware needs. We understand at times just getting the best deal on hardware isn’t enough. To assist with after purchase needs, RevNet Third-Party Maintenance contracts can help optimize your resources when looking for support and maintenance options.
The hardware purchased for your infrastructure plays a critical role in keeping your business running efficiently and effectively. Downtime for your company can result in losses in productivity and opportunities that are key to your organizations success. Custom third-party maintenance and support contracts offer an alternative to the costly OEM maintenance and support plans. Save between 50-85% off OEM maintenance plans by reaching out to a RevNet Maintenance representative today.
RevNet Third-Party Maintenance
Revolving Networks is dedicated to offering a full-service solution for your hardware needs. We understand at times just getting the best deal on hardware isn’t enough. To assist with after purchase needs, RevNet Third-Party Maintenance contracts can help optimize your resources when looking for support and maintenance options.
The hardware purchased for your infrastructure plays a critical role in keeping your business running efficiently and effectively. Downtime for your company can result in losses in productivity and opportunities that are key to your organizations success. Custom third-party maintenance and support contracts offer an alternative to the costly OEM maintenance and support plans. Save between 50-85% off OEM maintenance plans by reaching out to a RevNet Maintenance representative today.
Platforms We Support
Networking Mainenance
Arista, Cisco Meraki, Dell EMC, HPE & More!
Server Mainenance
Cisco UCS, Dell EMC, HPE, IBM & More!
Storage Mainenance
Dell EMC, HPE & NetApp
Service Level Agreements
Custom service level agreements fit to meet your organization’s needs.
- 24x7x4
- 24x7xNBD
- 8x5xNBD
- 24/7 Support
- Next business day advanced replacements and hardware additions
- 8 hour on-site engineering support
Service Level Agreements
Custom service level agreements fit to meet your organization’s needs.
- 24x7x4
- 24x7xNBD
- 8x5xNBD
- 24/7 Support
- Next business day advanced replacements and hardware additions
- 8 hour on-site engineering support
TPM Process
Request a Quote
TPM Process
STEP 1
Open a support ticket by phone, email or through the RevNet Maintenace portal.
STEP 2
Technical Case Manager will respond and provide support within your SLA timeframe. Escalation to expert level engineering for action plan if your case is technically complex beyond initial support.
STEP 3
If parts are required to resolve your problems, logistics will handle the replacement of parts to arrive within SLA target for 24×7 and NBD agreements.
STEP 4
Field Engineer dispatched to execute part replacement if necessary.